Redbox Email Problem Update

This post is a follow up to this earlier post about redbox and their claimed inability to control their own data:

Accepting Input From Anonymous Users and How Companies Like redbox Get It Wrong.

Redbox and I exchanged a couple of emails.  In my final reply to them I indicated that if their technical team wasn’t capable of handling the removal of a single email address from their database I would happily do it for them at my standard rate.  Within two days I received an email back from redbox letting me know that they had removed my email address from their system.

Now, I’m not sure what they did.  It may have been as simple as removing it from the database (which I hope was their method), but I wouldn’t be too suprised to find out they blocked it at some mail server or something equally insane.  If anyone from redbox knows I’m sure everyone would appreciate you letting them know.

So in review, if you’re having this problem:

1. Keep sending them emails, and be increasingly irritating.
2. Insinuate that they may be incompetent and that you would be happy to help for a nominal fee.

Good luck.  If anyone else has success stories getting themselves removed from redbox please let us all know.