Having Problems With Pandora Not Playing Whole Songs On Vista?
I’ve been having problems using Pandora Internet radio on Windows Vista. Frequently a song will begin playing, then after ten to twenty seconds it will stop and skip to the next track. I started my troubleshooting by watching the HTTP traffic using HttpFox and discovered there were several transmission errors (including NS_ERROR_FAILURE) communicating to the servers that deliver the audio files. My next step was to look at the TCP traffic with Wireshark, and I noticed a lot of TCP retransmits and aborts.
So I did some reading and found out that Vista uses TCP window auto-scaling. While in theory this shouldn’t cause issues, I disabled it just to see using the netsh command:
netsh interface tcp set global autotuninglevel=disabled |
Sure enough, Pandora began behaving correctly. Now, I’m far from a networking guru, so if you have any information as to why this helps I’d be thrilled to know. For now I’m just happy that I’m hearing the whole song again.
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Having the same issues, but running that command does absolutely nothing to help. Any other suggestions? Scoured all over google and this is the only thread related to the problem I could find anywhere.
@Eric:
First, can you let me know what version of what browser you’re using as well as your version of the Flash player?
The folks at Pandora have some other suggestions you might try. Basically they say make sure you have the latest version of Flash, make sure you don’t have firewall issues, and rebuild your Windows XP network stack (might not be appropriate for Vista and seems extreme to me). They do have a support page where they may be able to help you. If you get it sorted out please be sure to let us know what you did.
Unfortunately that did not do anything for me. I still have the same problem. I am getting a little desperate because I have been searching the internet for hours for a solution to this Pandora error and I can’t find the answer. Do you have any other suggestions on getting it to play the whole song on Vista? Cheers.